Shipping & Delivery

The Suffolk Hamper Company has spent time researching couriers that are compatible with us to deliver your orders safely and efficiently. Currently we only deliver to Mainland UK but are working on expanding this for the future. We are happy to give individual quotes for shipping further afield and will do so as part of our bespoke option. Please email us at info@thesuffolkhampercompany.com with your contact details and we will call you to discuss.

We offer the following shipping options

Within 5 miles of Hadleigh or Lavenham, Suffolk we will hand deliver free of charge

Within 10 miles of Hadleigh or Lavenham, Suffolk, we have a flat charge of £3.99

                                                             Small               Medium               Large

Standard shipping                              £6.99               £7.99                    £9.99

Express (48-hours)                              £8.99               £9.99                    £12.99

Overnight                                            £9.99               £12.99                  £14.99

Hampers will be sent out on Tuesday and Thursdays and can take between 3 and 5 working days to arrive unless express or overnight options are chosen.

If you have a complaint about delivery please submit your complaint via email to info@thesuffolkhampercompany.com . We will acknowledge your complaint within 3 working days of receipt. We will then endeavour to resolve any delivery issues as quickly as possible. We aim to have resolved all issues within 7 working days to the satisfaction of our customers.